TRANSPORTATION

Courtesy Publix Shuttle
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Transportation
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Departure Times for the Publix Grocery Store:
12:30 PM
5:30 PM
Departure to Publix is only from the main check in building.
For guest requesting pick up at their building, please make arrangements at least 20 minutes in advance for on time departure from the main check in building.
Dial 407-396-9086 & Extension “0” to reach the operator to have shuttle take you to the front desk.
Return times for Publix are:
1:30 PM
6:30 PM
Pick up from Publix is in front of the store only!
During busy seasons and inclement weather, the shuttle may take longer than expected.
On property calls may be suspended for a brief time during our scheduled trips to Publix. Sorry for the inconvenience. Thank you and enjoy your stay!
Courtesy Theme Park Shuttle Schedule Starting 2-1-2026
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* Platinum Transportation Inc does NOT provide complimentary transportation to or from Disney® Special events such as “Not so scary Halloween” ®, “Mickey’s very Merry Christmas Party” ®, etc. Groups of 10 or more MAY NOT use the shuttle. Please consult Platinum Transportation Inc for alternative options. Shuttle departs promptly at scheduled time. Please be at the bus stop at least 10 minutes prior to the departure time, as the driver does not announce the departures at the lobby or any area of the hotel. Shuttle operates on the first come first serve basis. Seats are limited. Standing room may be available. Reservations are available for ADA guests with manual wheelchair or an electric wheelchair and must be made 24 hours in advance. Smoking, food and drinks are prohibited at all times. Luggage, mobility and recreational scooters or other large items are not allowed on the shuttle. Only single umbrella style strollers are allowed on the shuttle (please refer to picture). No reimbursements for any missed pickups. Contact the dispatcher if shuttle is delayed more than 20 minutes. Before boarding the shuttle please present room key/ voucher to the driver. Platinum Transportation Inc. is not responsible for any items left behind. Platinum Transportation Inc. reserves the right to adjust drop off locations to any alternative Disney World Parks for reasons including, but not limited to traffic, weather, road incidents, special events, etc. at driver’s discretion. Guests have an option to transfer to original destination via Disney’s COMPLIMENTARY buses, monorail, or ferry boats. Pick up locations remain as scheduled.


*TIMES MAY CHANGE SLIGHTLY DUE TO TRAFFIC AND OR WEATHER CONDITIONS.
*SCHEDULES ARE SUBJECT TO CHANGE UPON NOTICE FROM PLATINUM TRANSPORTATION.
FOR PRIVATE GROUP TRANSFERS, TAXI SERVICE, CHARTER, OR LIMO REQUESTS PLEASE VISIT OUR WEBSITE WWW.PLATINUMTRANSPORTATION.COM OR CALL OUR DISPATCH 407 492 8888
Phone
407-492-8888
Parking Garage
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The resort offers a parking garage located next to our sales building which can be used by you in the event that there are no spots available to park near or next to your building. Should you need to park in the garage and then be transported to your building, you will find a call button on the ground floor next to the garage exit. Simply dial "0" and our shuttle will pick you up and take you to your building.
Taxi
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407-492-8888